Contributors' Notes
Kenneth Cloke, author of Mediating Evil, War and Terrorism,  is Director of the Center for Dispute
Resolution. This article is a chapter from his new book,
The Crossroads of Conflict - A Journey
into the Heart of Dispute Resolution.
Mr. Cloke is a mediator, arbitrator, consultant and trainer,
specializing in resolving complex multi-party conflicts. He is a nationally recognized leader in the
field of conflict resolution. His consulting and training practice includes organizational change,
leadership, communication, conflict resolution, negotiation, team building and strategic planning.
He is a published author of
Mediation: Revenge and the Magic of Forgiveness and Mediating
Dangerously: The Frontiers of Conflict Resolution.
He is co-author with Joan Goldsmith of Thank
God It’s Monday! 14 Values We Need to Humanize The Way We Work; Resolving Conflicts at
Work: A Complete Guide for Everyone on the Job; Resolving Personal and Organizational
Disputes: Stories of Transformation and Forgiveness; The End of Management and The Rise of
Organizational Democracy;
and,The Art of Waking People Up: Cultivating Awareness and
Authenticity at Work
.  Mr. Cloke received a B.A. from the University of California; a J.D. from U.C.’s
Boalt Law School; a Ph.D.  from UCLA; an LLM  from UCLA Law School; and has done post-
doctoral work at Yale Law School.
http://kencloke.com
Robert N. Dobbins, author of the Layered Dispute Resolution Clause -- from Boilerplate to
Business Opportunity
, is a full-time practicing mediator, arbitrator, facilitator, ADR instructor and
discovery referee.  He specializes in complex international and domestic commercial, business
and intellectual property disputes. Mr. Dobbins was the member of  the inaugural Master of Laws
(LL.M) class  at the Straus Institute for Dispute Resolution, Pepperdine Law School.  He has been
featured as a speaker and trained lawyer groups ranging from the International Trademark
Association to the Centre for International Legal Studies (CILS) on how to make better use of
dispute resolution processes in the international marketplace.  Robert has served as a Visiting
Scholar at the United Nations Commission on International Trade Law - UNCITRAL - in Vienna,
Austria where he assisted in the completion of the UNCITRAL Model Law on International
Commercial Conciliation, a comprehensive analysis of the dispute resolution methods used
around the globe.   A member of the adjunct faculty at Straus, Robert teaches Cross-Cultural
Negotiation, International Commercial Dispute Resolution, and the ADR Survey courses.  
appropriatedisputeresolution.com
Robert M. Nelson, author of DISPUTE RESOLUTION IN POST- COMMUNIST SOCIETIES:
FEASIBLE OR A DREAM?
is a Canadian lawyer, arbitrator and mediator, and a partner at Gowling
Lafleur Henderson LLP.  As Director of the Gowlings Team, he worked to introduce modern
commercial dispute resolution methods into Russia (1999-2000) and Albania (2002-2004) for
their respective governments and the World Bank.  The author remains convinced that ADR will
succeed in Russia and Albania.  He particularly wishes to complement the energetic Board of the
Arbitration and Mediation Centre of Albania and its gifted Executive Director, Fatbardh Ademi.
www.gowlings.com
Victoria Pynchon, author of Shame by Any Other Name -- Lessons for Restorative Justice from the
Principles, Practices and Traditions of Alcoholics
Anonymous,  earned her LL.M degree in Dispute
Resolution from the Straus Institute at Pepperdine Law School in the Spring of 2006.  Before
becoming a full-time neutral, Ms. Pynchon practiced complex commercial litigation with emphases in
antitrust, securities fraud, intellectual property, environmental insurance coverage, legal malpractice
involving commercial transactions, and business disputes in general.  She is a member of the
Judicate West panel of neutrals, the Southern California Mediation Association, for which she serves
on the  Board of Directors, the Association of Business Trial Lawyers and its Commercial Discovery
Committee, and the Los Angeles and Beverly Hills Bar Associations.  She is a graduate of U.C.
Davis, Order of the Coif and U.C. San Diego (Literature)
Magna Cum Laude.  In addition to editing the
Settle It Now Dispute Resolution Journal, she also edits the quarterly on-line literary journal,

R-KV-R-Y
, a Quarterly now in its third year of publication.   
www.settlenow.com
Robert A. Steinberg authored The Blackberry Settlement - Lessons in Settlement Advocacy.  Mr.
Steinberg mediates complex business cases. Before he became a full-time mediator, Mr. Steinberg
was a corporate, securities and tax attorney for twenty-five years planning, negotiating and
documenting complex business transactions. He has handled billions of dollars in transactions,
obtained millions of dollars in tax refunds, and has successfully mediated hundreds of cases. Mr.
Steinberg is also the publisher of Mediation Perspectives, a monthly series of online essays devoted
to enhancing mediation advocacy skills. He is a popular speaker on such topics as "How to
Negotiate Through a Mediator" and "Negotiation Tactics." Mr. Steinberg is a graduate of the Duke Law
School, where he served on the Editorial Board of the Duke Law Journal and won the Dean's Cup
Moot Court Competition. He received his undergraduate degree in English from the Honors Program
of the University of Michigan. Mr. Steinberg also holds a Master of Laws degree in Taxation from New
York University.
www.bobsteinberg.com
Troy Anthony Thomas, author of What Would Jesus Do -- An Analysis of Communications between
Jesus of Nazareth and the Pharisees of First-
Century Israel, earned his J.D. and Masters of
Dispute Resolution at Pepperdine University School of Law and the Straus Institute, respectively.  In
October 2006, he will commence his Master of Laws studies at the University of Essex in Colchester,
England where he will be studying International Human Rights Law.  Mr. Thomas is a lawyer
admitted to the California State Bar and the Bar of the U.S. District Court for the Central District of
California.  He is interested in the legal areas of American constitutional law, dispute resolution
(specifically mediation and international arbitration), American and international employment law,
international law and litigation, and international human rights and humanitarian law.  Although only
twenty-three years old, Mr. Thomas has served as a law clerk in the general counsel’s office of Word
Confirmation Trucking, Inc.; for K. Lee Boyd, Esq., counsel of record, on a holocaust reparations case
appealed to the U.S. Supreme Court; and for the Honorable Daniel C. Preciado, U.S. Equal
Employment Opportunity Commission, Los Angeles District Office.  Mr. Thomas has also served as a
mediator in small claims and temporary restraining orders with the Superior Court of California,
County of Los Angeles, and employment discrimination cases with the U.S. Equal Employment
Opportunity Commission, Los Angeles District Office.
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